WEXFORD LOCAL DEVELOPMENT ARE EXPANDING OUR TEAM WORKING ON THE SOCIAL
INCLUSION AND COMMUNITY ACTIVATION PROGRAMME AND HAVE A NUMBER OF
EXCITING NEW OPPORTUNITIES AVAILABLE.
WE ARE NOW INVITING APPLICATIONS FOR THE FOLLOWING POSITION;
CLIENT SUPPORT OFFICER - YOUNG PEOPLE
CONTEXT:
Wexford Local Development is a non-governmental organisation working
to support the development of thriving, resilient communities where
people feel connected, are valued and have equal opportunity to reach
their full potential.
SICAP (The Social Inclusion and Community Activation Programme) is one
of a number of national programmes delivered at local level by WLD on
behalf of the Government in order to create opportunities that promote
equality and inclusion and improve quality of life for people and
communities. This work is informed by our core values of respect,
equality, leadership, inclusion and integrity.
ABOUT THE ROLE:
Client Support Officers play a key role in the broader SICAP team,
working collaboratively with communities and individuals across Co.
Wexford who have been marginalised or denied full inclusion in Irish
society. This role involves one to one facilitation and development
work with young people aged between **Apply on the website** years who
are not engaged in education, employment or training (NEETS) to enable
them to discover their own strengths, address barriers, identify a
meaningful progression goal and take the necessary steps to achieve
it.
We are looking for an experienced, resourceful and empathetic
individual, with excellent interpersonal and team skills, who is
passionate about supporting people to reach their full potential and
is energised about making a positive difference in a person?s life.
THE KEY RESPONSIBILITIES OF THIS ROLE INCLUDE;
* OUTREACH, PROMOTIONAL ACTIVITY AND COLLABORATIVE NETWORKING to
identify and engage with young people aged between **Apply on the
website**yrs who are not engaged in education, employment or training.
* ONE TO ONE FACILITATION, GOAL SETTING AND ACTION PLANNING with
each young person, using coaching and mentoring approaches
* COLLABORATION WITH OTHER MEMBERS OF THE SICAP TEAM to create
opportunities in the areas of personal development, lifelong learning
and labour market support for clients of the programme
* DEVELOPMENT OF AN ACTIVE NETWORK OF RELATIONSHIPS with WLD
colleagues as well as local agencies to facilitate referrals to and
from SICAP
* DEVELOPMENT AND CONSTANT UPDATING OF A KNOWLEDGE BASE OF RELEVANT
LOCAL SERVICES that can support young people not currently engaging
with mainstream services to overcome barriers and achieving their
goals
* Caseload management using CRM software to clearly and accurately
record client interactions and facilitate referrals
* Formal reviews of personal action plans and mandated follow up
checks
THE IDEAL CANDIDATE WILL HAVE;
* Achieved a Level 7 on the National Framework of Qualifications OR
equivalent relevant training OR professional experience, in a
discipline appropriate to the role.
* Have a minimum of 3 years direct experience working one to one
with this cohort of young people and/or other marginalised adults.
* Access to transport and a full clean driving licence as travelling
and outreach will be part of the role.
The positions are being offered on a FULL TIME BASIS **APPLY ON THE
WEBSITE** HOURS PER WEEK and will be subject to continued government
funding. The salary for this position is ?**APPLY ON THE
WEBSITE**,**APPLY ON THE WEBSITE** P.A.
Full role description available on
We need : English (Good)
Type: Permanent
Payment:
Category: Others